Shipping policy
Thank you for considering Seleny International. Please take a moment to review our shipping policy for a smooth and transparent shopping experience.
Shipping Times:
Orders are typically processed within 1-3 business days of receiving payment. Once processed, please allow for shipping time, which may vary based on your location and the shipping method selected. Please note that orders placed after 10 pm may be processed on the next business day.
Shipping Rates:
Shipping rates are calculated based on the weight of the items and the destination. You can review the shipping costs during the checkout process before finalizing your purchase.
Shipping Carriers:
We primarily utilize Canada Post, FedEx and USPS for deliveries. The selection of the carrier will depend on the destination and the shipping method chosen at checkout.
International Shipping:
For international orders, additional customs duties and taxes may apply. These charges are the responsibility of the customer. Please be aware of your country's import regulations and fees before placing an order.
Order Tracking:
Once your order is processed and shipped, a tracking number will be provided via email, allowing you to monitor the delivery status.
Shipping Address:
Please ensure that the shipping address provided during checkout is accurate. We cannot be held responsible for shipments sent to incorrect addresses provided by the customer.
Delivery Issues:
In the rare event of a lost or delayed shipment, please contact our customer service team at [contact information]. We'll work to resolve the issue promptly.
Delivery Confirmation:
Once your order is delivered to the specified address and signed for, the responsibility for the package transfers to the customer. Please ensure someone is available to receive the package or that there is a safe and secure delivery location.
If you have any further questions or need assistance, please don't hesitate to reach out to our customer service team.
Thank you for choosing Seleny International.
Sincerely,
The Seleny International Team
Shipping Times:
Orders are typically processed within 1-3 business days of receiving payment. Once processed, please allow for shipping time, which may vary based on your location and the shipping method selected. Please note that orders placed after 10 pm may be processed on the next business day.
Shipping Rates:
Shipping rates are calculated based on the weight of the items and the destination. You can review the shipping costs during the checkout process before finalizing your purchase.
Shipping Carriers:
We primarily utilize Canada Post, FedEx and USPS for deliveries. The selection of the carrier will depend on the destination and the shipping method chosen at checkout.
International Shipping:
For international orders, additional customs duties and taxes may apply. These charges are the responsibility of the customer. Please be aware of your country's import regulations and fees before placing an order.
Order Tracking:
Once your order is processed and shipped, a tracking number will be provided via email, allowing you to monitor the delivery status.
Shipping Address:
Please ensure that the shipping address provided during checkout is accurate. We cannot be held responsible for shipments sent to incorrect addresses provided by the customer.
Delivery Issues:
In the rare event of a lost or delayed shipment, please contact our customer service team at [contact information]. We'll work to resolve the issue promptly.
Delivery Confirmation:
Once your order is delivered to the specified address and signed for, the responsibility for the package transfers to the customer. Please ensure someone is available to receive the package or that there is a safe and secure delivery location.
If you have any further questions or need assistance, please don't hesitate to reach out to our customer service team.
Thank you for choosing Seleny International.
Sincerely,
The Seleny International Team